A man, dressed in official looking gear knocked on doors trying to get into people's homes.
Leah Patton and her husband thought something was suspicious about the situation so they asked if the man had a business card.
He didn't and also said he was walking on foot and didn't have a DirecTV truck. Patton says they knew something wasn't right and never let him in, but she is worried that someone could. | Solicitor tips from BPD
"Worst case scenario he is trying to check out what you have in your house come back later and possible steal it," Patton said. "It doesn't make you feel good that somebody is knocking on your door wanting to get into your house."
Boise Police issued a warning on Thursday after receiving numerous complaints throughout the city.
"Reports of unlicensed door-to-door solicitors are unfortunately very common," BPD said in a news release.
Residents are urged to call 911 immediately if they see aggressive, threatening or otherwise suspicious solicitors in their neighborhood so an officer can respond.
A DirecTV customer service spokesperson told KBOI-TV that no service employee simply shows up unannounced and not driving a company van.
"We want customers to feel secure," the spokesperson said. "We want to make sure this gets resolved."
DirecTV did say, however, that employees will conduct quality control inspections in every U.S. market each week. These typically occur within 30 days of any installation, service call or upgrade.
"Customers should know that every DirecTV installer should be carrying a photo ID and wearing a DirecTV uniform, the company said in a statement.